From Boston to Worcester, heat pumps are keeping Massachusetts cool
It’s officially summer, and heat pumps are built to handle the New England heat. Even though “heat” is in the name, heat pumps are actually one of the most efficient and reliable ways to cool your home during the warmer months, and they also provide heating when you need it — all from the same system.
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What’s a heat pump? What Massachusetts homeowners should know.
Heat pumps are the most modern and energy-efficient way to heat and cool your home. (Yes, they heat AND cool!) The three biggest benefits?
Versatile: Heat pumps can work for your whole house or just one room. There are different options (ducted or ductless) depending on your home and current heating system.
Cost-effective: You can get up to $10,000 in Mass Save™ rebates, tax credits, and lower energy bills. (Up to 50% lower if you're switching from oil.)
Environmentally friendly: Heat pumps are better for the planet and improve your indoor air quality.
From info to install — at Forge, we're the heat pump experts
At Forge, we help with everything from answering your heat pump questions to installing your system. Because we focus only on heat pumps, we deliver the best service to homeowners across Massachusetts, making it easy and rewarding to upgrade your HVAC system.
The Forge difference includes:
An All In-House Installation Team
All HVAC technicians are full-time Forge employees — no subcontractors — ensuring consistent quality, accountability, and better communication throughout your project.
Custom System Designs
Every installation starts with an on-site assessment using industry-standard Manual J or Manual D calculations to tailor the system for optimal efficiency and comfort.
Instant Mass Save Rebates
As a Mass Save–certified installer, Forge fronts eligible rebates —up to $10,000 — so you start saving on your project from day one, instead of waiting weeks for a rebate check.
Extended Warranties & Ongoing Service
In addition to equipment warranties, Forge offers extended coverage on labor and follows up with maintenance and support to keep systems running smoothly season after season.
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Stay in the know about heat pumps
Hear from heat pump homeowners
Frequently asked questions. And answers.
Your installation includes everything needed to get your system up and running:
- System design & equipment selection tailored to your home
- Professional installation of indoor and outdoor units
- Electrical work to power your system safely
- Startup testing & quality checks to confirm performance
- Rebate support — we front the Mass Save rebate on your behalf and guide you through municipal rebate programs to make sure you maximize available savings
We handle the entire process from start to finish — planning and permitting through installation and customer support — so you can enjoy a stress-free upgrade to clean, efficient comfort.
Yes — at Forge, we install cold-climate heat pumps. These systems are designed to work efficiently in New England winters, delivering reliable heat even when outdoor temperatures drop well below freezing. That means you can count on year-round comfort without relying on fossil fuels.
Most heat pump installations take 2–5 days, depending on the size of your home and the complexity of the system. Smaller ductless projects may be completed in just a couple of days, while larger, whole-home or ducted systems can take closer to a week. Before we begin, we’ll provide you with a clear schedule so you know exactly what to expect.
A heat pump is a highly efficient system that both heats and cools your home. In summer, it moves heat out of your home. In winter, it does the opposite — pulling heat from outside air (even cold air!) and bringing it indoors.
Yes! Modern cold-climate heat pumps are designed to perform very well in New England winters. They can heat your home even when temperatures drop below freezing.
In most cases, yes. A properly sized and installed heat pump system can fully replace oil, gas, or electric baseboard heat, and also replace your window or central AC system.
They can, depending on your current fuel type, and the time of the year. Because heat pumps move heat rather than generate it, they’re 3–4 times more efficient than traditional fossil-fuel systems. That can mean lower utility bills during certain seasons, especially if you’re switching from oil, propane, or electric resistance heat.
In Massachusetts, your project may qualify for Mass Save™ rebates of up to $10,000 for installing a heat pump, plus 0% financing through the Mass Save HEAT Loan.
A well-maintained heat pump typically lasts 15–20 years, similar to or longer than a furnace or central AC system.
Ducted heat pumps use hidden ducts like traditional fossil-fuel systems. Ductless heat pumps (“mini-splits”) use sleek wall-mounted indoor units — great for homes without existing ductwork or for adding comfort to specific areas.
Not really! Most installs take just 2–4 days, and a professional team (like Forge!) will walk you through the plan and minimize disruption to your home.
If you install a high-efficiency heat pump in Massachusetts, you can get up to $8,500 back in rebates. Rebates are based on whether your heat pump system will serve the whole home or a partial home. Whole-home rebates are available to customers who install heat pumps as their sole source of heating and cooling. Partial-home rebates are offered to customers who plan to keep an existing boiler or furnace in place to supplement a new heat pump system. For more information about rebates and incentives, visit the Mass Save™ website.